Privacy Policy

FLAGSHIP RV SERVICES INC.

Effective Date: July 18, 2026
Last Updated: July 18, 2026

Flagship RV Services Inc. ("Flagship," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flagshiprvcleaning.ca or use our mobile RV cleaning services in Calgary, Alberta.

By using our website or booking our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification: Name, phone number, email address
Service Information: RV type, size, location/address for service, booking details
Payment Information: Processed securely through third-party payment providers; we do not store full card details
Communications: Messages, inquiries, or feedback you send us directly
Website Usage: IP address, browser type, pages visited, and other analytics data collected via cookies or similar technologies

2. How We Use Your Information

We use your information to:

Schedule, confirm, and deliver RV cleaning services
Process payments and send invoices or receipts
Communicate with you about your booking or inquiries
Send service reminders or follow-up messages (with your consent)
Request Google reviews or customer feedback
Improve our website and service quality
Comply with applicable laws and regulations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist us with operations (e.g., payment processors, booking platforms, email/SMS tools) — bound by confidentiality obligations
Law enforcement or regulatory bodies when required by law
Business transfers — in the event of a merger, acquisition, or sale of company assets

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Note that disabling cookies may affect certain features of our website.

5. Third-Party Platforms

We use third-party platforms including Meta (Facebook/Instagram) for advertising, and Google Business Profile for reviews and local search. These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for the data practices of third-party services.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Booking and financial records may be retained for a minimum of 7 years in accordance with Canadian tax and accounting requirements.

7. Your Rights (PIPEDA / Alberta PIPA)

As a Canadian resident, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for non-essential communications at any time
Request deletion of your personal data (subject to legal retention requirements)

To exercise any of these rights, contact us at the information below.

8. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Flagship RV Services Inc.
Calgary, Alberta, Canada
Website: flagshiprvcleaning.ca